Our Legal Policies

Privacy Policy

1. Who We Are

IPTV Ireland operates as an IPTV subscription service based in Ireland. For any data-related queries, you can reach us at contact@darkcyan-hamster-931864.hostingersite.com or via WhatsApp.

2. What Data We Collect

We collect only the minimum data necessary to provide our service:

• Email address (to deliver your IPTV credentials)
• Payment information (processed securely via third-party payment providers — we do not store card details)
• WhatsApp / phone number (if you contact us directly)
• Device type and IP address (for technical support purposes only)
• Basic usage data collected through cookies (see Cookie Policy below)

3. How We Use Your Data

• To deliver your IPTV subscription credentials after purchase
• To provide customer support and technical assistance
• To process payments securely
• To send important service-related notifications
• To improve the performance and content of our website

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

• Contract performance — processing your order and delivering your subscription
• Legitimate interest — improving our service and preventing fraud
• Consent — for any optional marketing communications

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Irish and EU law. Order records are typically retained for up to 3 years for accounting purposes.

6. Your Rights Under GDPR

As an individual based in the EU/Ireland, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, contact us at:

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, or disclosure. All payment processing is handled by encrypted, PCI-compliant third-party providers.

8. Third-Party Services

Our website may use third-party tools such as Google Analytics, payment processors, and communication platforms (WhatsApp). These services have their own privacy policies and we encourage you to review them.

Terms of Service

1. Acceptance of Terms

By accessing or using the IPTV Ireland service, you confirm that you are at least 18 years of age and agree to be bound by these Terms of Service. If you do not agree, please do not use our service.

2. Service Description

IPTV Ireland provides access to a streaming service that delivers live TV channels, video-on-demand content, and related features via internet connection. Our service is compatible with IPTV Smarters Pro and other major IPTV applications.

3. Subscription Plans

• All subscription plans are one-time payments with no automatic renewal
• Your subscription begins upon delivery of your login credentials
• Plans are valid for the duration purchased (1, 6, or 12 months)
• Credentials are for personal use only and must not be shared or resold
• We reserve the right to suspend accounts found to be sharing credentials

4. Acceptable Use

You agree to use the IPTV Ireland service only for lawful, personal, non-commercial purposes. You must not:

• Resell, redistribute, or sublicense your subscription credentials
• Use the service in a way that violates any applicable Irish or EU law
• Attempt to circumvent any technical protection measures
• Use the service for any commercial broadcasting purpose

5. Service Availability

We aim to maintain 99.9% uptime, however we cannot guarantee uninterrupted service. Scheduled maintenance, server updates, or circumstances beyond our control may temporarily affect availability. In such cases, service interruption will not exceed 24 hours without compensation arrangements being made.

6. Account Credentials

You are responsible for maintaining the confidentiality of your IPTV login credentials. You must notify us immediately at contact@darkcyan-hamster-931864.hostingersite.com if you suspect any unauthorised use of your account.

7. Modifications to Service

IPTV Ireland reserves the right to modify, update, or discontinue any aspect of the service at any time. We will make reasonable efforts to notify users of significant changes.

8. Limitation of Liability

IPTV Ireland shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount paid for your current subscription period.

9. Governing Law

These Terms of Service are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, analyse traffic, and improve the user experience.

2. Cookies We Use

IPTV Ireland uses only the following categories of cookies:

Essential Cookies

These are strictly necessary for the website to function. They cannot be disabled. They include session cookies that keep you logged in during a visit.

Analytics Cookies

We may use tools such as Google Analytics to understand how visitors interact with our website (pages visited, time spent, device type). This data is anonymised and used solely to improve our site.

Preference Cookies

These remember your settings and choices (such as language preferences) to provide a more personalised experience.

3. Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Most browsers allow you to:

• View all cookies currently stored on your device
• Block all or specific cookies
• Delete cookies when you close your browser

4. Third-Party Cookies

Some third-party services embedded in our site (such as Google Analytics or payment processors) may set their own cookies. These are governed by the respective third party's privacy and cookie policies.

5. Your Consent

By continuing to use the IPTV Ireland website, you consent to our use of cookies as described in this policy. You may withdraw consent at any time by clearing your cookies and adjusting your browser settings.

Refund Policy

1. 14-Day Money-Back Guarantee

All IPTV Ireland subscription plans come with a 14-day money-back guarantee. If you are not satisfied with the service for any reason within 14 days of your purchase, you are entitled to a full refund — no questions asked.

2. How to Request a Refund

To request a refund within the 14-day window, simply contact us via:

• 📧 contact@darkcyan-hamster-931864.hostingersite.com
• 💬 WhatsApp — +44 7450 631011

Please include your order reference number or the email address used for purchase. Refunds are typically processed within 3–5 business days.

3. Conditions for Refund Eligibility

• Refund request is made within 14 days of the original purchase date
• The account has not been found in violation of our Terms of Service (e.g. credential sharing)
• The issue has not been resolved after reasonable technical support has been offered

4. Non-Refundable Circumstances

• Refund requests made after the 14-day window has expired
• Accounts suspended due to violation of our Terms of Service
• Service interruptions caused by the customer's internet provider or device
• Subscriptions that have been significantly used (more than 80% of the subscription period elapsed)

5. Free Trial

We strongly encourage all new customers to request a free 24-hour trial before purchasing. This allows you to test the service quality on your own devices and internet connection before committing to any plan. Request your free trial here.

6. Partial Refunds

In exceptional circumstances (such as extended service outages beyond 24 hours), IPTV Ireland may offer partial refunds or subscription extensions at our discretion. Contact our support team to discuss your situation.

Disclaimer

1. General Disclaimer

The information provided on the IPTV Ireland website is for general informational purposes only. While we strive to keep all content accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the information.

2. Content Disclaimer

IPTV Ireland acts as a service provider and does not host, store, upload, create, or distribute any audio or visual content. We provide technical access to streams that are sourced from third-party providers. We are not responsible for the content of any streams accessed through our service.

3. Legal Compliance

Users of the IPTV Ireland service are solely responsible for ensuring their use of the service complies with all applicable laws in their jurisdiction, including Irish copyright law and the EU Copyright Directive. IPTV Ireland does not encourage or condone the use of its service to access unlicensed copyrighted content.

4. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. IPTV Ireland has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

5. Technical Limitations

Stream quality and availability may be affected by factors outside our control, including internet service provider speeds, network congestion, device capabilities, and geographic location. We do not guarantee specific streaming quality at all times.

6. Contact

If you have any questions about any of our legal policies, please do not hesitate to contact us:

• 📧 Email: contact@darkcyan-hamster-931864.hostingersite.com
• 💬 WhatsApp: +44 7450 631011